Marketplace Integrity & Anti-Fraud Policy

Sentrick Foods is a qualified marketplace, free to join and use. The 3.5% marketplace commission on completed orders — the only platform fee — funds the verification, support, dispute handling, and record-keeping that keep the marketplace credible.

Buyers and suppliers pass identity and business verification before transacting. Suppliers and products additionally pass a qualification gate before listing. A verification badge reflects only the information Sentrick reviewed — it is not a guarantee of a counterparty's products, conduct, or solvency.

Bank transfer / ACH is the default settlement rail. ACH materially reduces stolen-card fraud and chargeback abuse relative to card rails. Where card payment is used, processing is charged to the payer at actual cost. Commission is computed on the immutable order snapshot and is reversed proportionally on any approved refund — never retained on money that is returned.

Creating orders that do not reflect a genuine arm's-length transaction is prohibited. This includes collusive or self-dealing orders between related parties, transactions whose purpose is to inflate GMV, fabricate traction, obtain reviews or badges, or manipulate another party's standing.

Sentrick monitors for integrity risks, including repeated reciprocal orders between the same parties, abnormal volume spikes, and orders cancelled after commission is computed. Sentrick may hold, review, reverse, or refuse a transaction; suspend or terminate accounts; and report unlawful activity. Enforcement actions and immutable commercial history are preserved for audit.

Suspected fraud, manipulation, or abuse can be reported to Sentrick for review. Good-faith reports do not affect a reporting party's standing.