Legal & trust
Marketplace Terms
Effective: September 12, 2026 · Draft — pending counsel review before public launch
1. Sentrick’s role
Sentrick provides a business-to-business marketplace, channel, workflow, and transaction-support service. Unless expressly stated in a signed writing, Sentrick is not the manufacturer, importer of record, food producer, packer, warehouse, carrier, customs broker, or seller of supplier products.
2. Supplier responsibility
Each supplier remains solely responsible for product identity, ingredients, allergens, labeling, claims, safety, quality, condition, shelf life, cold-chain requirements, recalls, regulatory compliance, production conformity, documentation, warranties, defects, shortages, and product liability.
Marketplace approval does not transfer, dilute, or replace the supplier’s obligations.
3. Orders and pricing
Listings are invitations for qualified business buyers to request or place commercial orders. An order becomes binding only after acceptance under the applicable transaction documents. Sentrick may charge subscriptions, service fees, and a 3% marketplace commission as disclosed.
4. Indemnification
Suppliers must defend, indemnify, and hold harmless Sentrick and its affiliates from claims arising from their products, content, regulatory failures, recalls, intellectual-property violations, negligent acts, or breach. Buyers remain responsible for their resale, storage, handling, and downstream compliance.
5. Suspension and records
Sentrick may withhold publication, suspend access, preserve transaction records, or remove products when qualification, safety, fraud, sanctions, payment, or legal concerns arise.