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Trust & qualification
How we keep the marketplace credible
Sentrick provides workflow, qualification, and records. Suppliers remain responsible for their products. We are careful never to present internal approval as a guarantee.
Qualification is a listing gate
A product is publishable only when all gates pass: an approved exact revision, current accepted evidence, an active supplier account, acknowledged liability, explicit market approval, and no active holds. Qualification means eligibility to list — it is not a Sentrick representation, guarantee, or endorsement of the product.
Evidence is versioned and exact
Certifications, labels, and specifications are attached as versioned evidence bound to a specific product revision and market. Replacing evidence creates a new version; the prior is preserved. Approval never transfers across revisions or markets.
Records you can check
Order terms are saved and can't be edited after the fact. Payments are recorded in double-entry accounting where entries are kept permanently — corrections are added, never overwritten — and security actions are logged so they can always be checked later. Each company's data is kept separate from every other company's at the database level.
Safety & recalls
Safety holds and recalls are dual-controlled and place holds that block publication and new transactions. Sentrick records the workflow and does not issue a safety diagnosis; regulatory filings remain the responsibility of the authorized party.
Every trust and safety control described here is enforced server-side across the marketplace.
Read the marketplace terms
Our legal center hosts the marketplace, supplier, returns, and privacy terms.